Current Government guidelines are clear in minimising non-essential travel and public interactions, especially for people who are considered ‘at risk’ of complications due to other existing health conditions.
Maintaining medical appointments is essential for maintaining your visual health and ensuring that any eye condition left untreated does not become sight threatening.
If you are:
- considered of a higher risk profile (e.g. over 70, or have other health complications) OR
- you do not wish to attend a clinic for other reasons OR
- are self-isolating / have symptoms of Covid-19.
then we strongly advise you to have a video consultation as a minimum, so we can ensure symptoms and risks to your vision are minimal.
When visiting a practice with someone else please ensure that, unless the second person is a carer/translator/chaperone, that ONLY the patient enter the premises and that the second person wait outside or it the car.
Call us on 0203 7807860 (Option 1) to discuss your options.
Whilst the NHS continues to fight the Corona Virus epidemic, eCare and Evolutio are supporting the NHS where asked to to ensure that wards can remain available and patients are not put at risk whist resource is focussed elsewhere. We are developing new eye care pathways and treatment plans, methods of consultations and operating procedures to help reduce the burden on the NHS at this time.
If you have any questions or concerns regarding your appointment please contact our Patient Services Team on 0203 780 7860 (Option 1).
Please be aware that we have a number of staff self-isolating and / or working from home as per government guidelines. As such, call times may be increased during this time. If you would like to write to us instead please email support@evolutio-uk.com. We would welcome your understanding whilst we look to support the NHS.
Thank you
We want to ensure you that we are working within government guidelines to ensure that we operate a safe service to our patients reliant on our care.
The following procedures are in place within our clinics:
- ALL surfaces are cleaned every 15 minutes
- ALL medical equipement is cleaned after each consultation and will have a physical barrier between you and the clinician where possible
- Clinicians will where a mask where available (stocks are low)
- ANY clinician or staff member within our clinics are supported to stay at home if they meet ANY of the government guidelines to do so
- ANY patient that meet any of the government guidelines to self-isolate are provided the option of a video consultation and are told NOT to attend any practice
- Social distancing measures within clinics
We urge any patient with an appointment booked who are now showing symptoms of Covid-19 and/or are self-isolating to call us immediately so we can manage your eye care through other avenues, dependant on the seriousness of your condition.
